Privacy Policy
Effective October 21, 2026
TintMeta provides business software for window tint and automotive styling shops — online booking, scheduling, quoting, invoicing, and customer messaging. This policy describes what information TintMeta collects when you use our website, book with a shop that runs on TintMeta, or communicate with a shop through our platform, and how that information is used and protected. TintMeta is operated by King's Window Tint & Clear Bra LLC, doing business as TintMeta.
Information we collect
- Contact details you provide when booking or contacting a shop: name, phone number, and email address.
- Appointment and vehicle details: the vehicle and services you request, appointment times, quotes, and invoices.
- Communications: text messages, calls, and emails exchanged with a shop through the platform, so the shop can serve you.
- Waitlist signups: the email address you submit on tintmeta.com to hear about availability.
Staff accounts and the mobile app
When a shop invites you to TintMeta, we also handle information about you as a member of that shop’s team, on the shop’s behalf:
- Your login: your email address, a hashed password (we never store the password itself), your role, and when you last signed in.
- Your team profile: the name, job title, contact details and photo the shop or you add, and — if the shop uses them — your hours, schedule, time off, pay settings and reviews.
- Your devices: the notification and calling registrations (push tokens) that let the TintMeta app alert you and ring for calls, and your app settings.
- Calls, texts and photos: business calls you make or take through TintMeta (including recordings, voicemail and transcripts where the shop turns them on), the texts and photos you send and receive, and your chats with the TintMeta assistant.
- Error reports: when the app or website hits an error we receive a technical report (what failed, the device and browser type) through our error-monitoring provider, set up not to include personal details.
The app uses your camera and photo library only when you choose to take or send a photo, and your microphone only for calls — when you make or answer one. We don’t track you across other companies’ apps or websites, and we don’t use your location or your contacts.
You can delete your own login at any time in the app (tap your name → Delete my account); a shop’s owner can ask for the whole shop to be deleted. See Deleting your account for what is deleted and what the shop keeps.
How we use information
We use this information to operate the service on behalf of participating shops: to schedule and confirm appointments, send service updates and reminders, prepare quotes and invoices, respond to your messages, and improve the product. We do not sell your personal information.
Text messaging & consent
When you provide your phone number to book an appointment or ask a question, you may receive text messages from the shop you contacted (sent through TintMeta), such as booking confirmations, appointment reminders, service and pickup updates, and replies to your inquiries. Consent to receive text messages is not a condition of purchase. Message frequency varies; message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. See our SMS Terms for details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding vendors and service providers acting on our behalf solely to deliver the messages you have requested.
When we share information
Your information is shared with the shop you booked with or contacted — it is their customer relationship — and with the service providers we use to run the platform (such as hosting, message and call delivery, and payment processing), only as needed to provide the service. We may also disclose information where the law requires it.
Security & retention
We use industry-standard safeguards, including encryption in transit and encrypted storage of sensitive credentials, and retain information only as long as needed to provide the service and meet legal obligations.
Your choices
You can opt out of text messages at any time by replying STOP. To ask what information we hold about you, or to request correction or deletion, contact us at support@tintmeta.com.
Changes to this policy
If we make material changes to this policy, we will update this page and revise the effective date above. Our Terms of Service describe the rules for using TintMeta.